The bed itself is fantastic, but the manual was missing. We had to call for setup guidance - thankfully, customer service was quick to respond.
My husband has ALS and we needed something reliable, sturdy, and easy to clean. This bed has delivered on all counts. Being able to adjust the height helps immensely with transfers, and the team at MedEquip was wonderful throughout the order process.
The motor is almost silent, and the remote control is very intuitive. It's clear this was made for real-world use - everything from the casters to the frame feels solid. Customer support even followed up to make sure we were satisfied.
After weeks of research and phone calls, we chose this bed and couldn't be happier. It's thoughtfully designed for both patient comfort and caregiver ease. The head and foot adjustments are smooth, and my mom sleeps soundly through the night.
I love this product. The heat feature makes it so inviting to get into bed at the end of the day. The massage is very gentle and feels great.