The bed itself is fantastic, but the shipping company delayed delivery by two days. Customer service was responsive and helped reschedule quickly.
The delivery team was professional, and we had the bed ready to go in under an hour. Instructions were clear, and everything worked perfectly out of the box.
This bed was for my wife, and we didn't want something that looked like it belonged in a hospital. The Aura is clean, modern, and functional! great experience all around.
The bed adjusts quietly and evenly, which is perfect for middle-of-the-night position changes. My grandmother barely wakes up anymore, and that alone makes it worth it.
We love the bed, but it's heavier than expected and not easy to reposition. That said, it's very stable and works great once in place.